Privacy Policy

Personal data refers to any information that can identify you directly or indirectly. When you book travel services through our platform—such as car rentals, airport pickups, airport drop-offs, corporate events, or corporate travel management—we collect data necessary to fulfill these bookings and manage your travel itineraries.

We collect only what is essential for booking management, client communications, and safety compliance, minimizing data capture in alignment with global privacy principles.

We collect information that you submit directly to us when making reservations or setting up a corporate account. This includes:

• Passenger details: Full name, gender, date of birth, email address, phone number, and mailing address.

• Flight and travel information: Flight numbers, arrival/departure times, destination addresses, terminal selections, and specific accommodation request notes.

• Transaction details: Billing address and receipts. All payments are processed through secure, PCI-DSS compliant third-party gateways (e.g., Paystack). We do not store or access your credit card numbers, CVVs, or bank authorization pins on our servers.

• Corporate account info: Employer name, designation, and corporate travel policy configurations.

We automatically collect certain technical details when you visit our website, including your IP address, browser type, device information, operating system, and page navigation history.

This data is used to analyze visitor trends, secure our systems against fraudulent transactions, and store active session parameters (such as temporary car search selections in your browser's sessionStorage) to deliver a clean, clean-URL booking experience.

We use the collected data to process and confirm your travel reservations, arrange logistics, and send updates. Specifically, this includes:

• Fulfilling pickup/drop-off services and sharing passenger/driver details.

• Verifying payment references with Paystack to authorize travel services.

• Providing updates on flight delays, itinerary adjustments, and reservation changes.

• Addressing support enquiries and feedback regarding our services.

• Improving our web platforms, security protocols, and operational workflows.

We do not sell, rent, or lease your personal data to marketing databases or third-party advertisers. We share information only with trusted parties essential to fulfilling your travel arrangements:

• Transport Operators and Drivers: Local drivers receive your name, phone number, flight details, and destination to complete transfers.

• Travel Suppliers: Airlines, hotels, and consolidators receive data necessary to process tickets and room bookings.

• Payment Gateways: Transaction data is shared securely with Paystack to complete and verify card payments.

• Regulatory and Legal Bodies: We may disclose data when legally required by law enforcement or government authorities to comply with security regulations.

Your trust is highly valued. We implement industry-standard administrative, physical, and technical security measures to protect your personal data from unauthorized access, modification, or exposure.

All data transmissions are encrypted using Secure Socket Layer (SSL/TLS) technology, and stored databases are restricted to authorized personnel with strict multi-factor authentication controls.

You have the right to request access to the personal data we hold about you, request corrections to out-of-date or inaccurate records, or ask for the deletion of your account details. To exercise these rights or voice privacy concerns, please contact our data compliance officer at compliance@quantumtravels.com.